- Home page Our Guarantee
It is our guarantee to you that the product you receive will be as beautiful and rich as one pictured on our site, and if you are not 100% satisfied we will happily refund your purchase or replace it with another product of your choice.
We can make this guarantee because all of the products sold on our online shop are from the same inventory, and therefore quality, as the items we showcase in our two retail stores. As wood lovers ourselves we understand that every item we sell, from Kitchen Tongs to Burl Bowls, is unique, and as such no two products are the same. The pictures we chose are an average representation of the product, so the item you purchase will vary from the product pictured.